Downtown Spa and Relaxation Centre

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Downtown Spa and Relaxation Centre’s COVID-19 Protocols

The spa has been completely cleaned and sanitized. We will maintain it with the strictest sanitation and disinfectant practices set out by our Health Officials for our premises, tools/work stations and ourselves.

Our staff will be required to fill in the COVID-19 Health Waiver before each and every shift. The girls will be wearing all PPE required, our spa has the necessary plexiglass, disinfectant recommended by health organizations and signage in place. The girls and myself have completed a COVID-19 training on our amended policies and procedures along with an additional certification program in sanitation practices. We have been inspected by the Halton Public Health Department and passed with flying colours. The safety of our team, our clients and our community is of utmost importance. You must wear a face covering to enter and while inside the spa. If you cannot wear one for medical reasons please call me directly.

Your experience may be a little different than before, but as always, our goal and commitment to you is for your safety, your relaxation and your complete confidence in us.

Our team of professionals will take care of you with our warm hospitality to make your time with us perfect.

We understand that life has been busy in a totally different way and has had a tremendous demand on your patience, stress level and emotions.. we are here to comfort you, and give you back some solitude in your sanctuary. - Dorri

Procedures for Appointments

We will be accepting clients for a select menu of services. As we move forward we will update and add more treatments. We will keep you posted of course.

What we are asking our clients to do upon arrival:

• We will not take walk ins at this time
• 3 ply masks must be worn at all times except during facials or facial waxing once inside treatment rooms
• Sanitize your hands upon entering
• ​You will have your temperature checked with a non-contact infrared thermometer
• We will then ask you to wash your hands for 20 seconds in our washroom
• Covid-19 client screening form must be filled out online before all treatments. You will find this on your confirmation email
• ​You will receive a confirmation email and reminder email, please read thoroughly. Additional specific information on treatments are listed

Our apologies, we will not be offering beverages or lunches, please refrain from bringing food or drinks into the spa at this time.

We are following the strict guidelines that have been established by public health.

Our team will be screened upon arrival at the spa and we will also require the same level of screening of our clients prior to receiving a service.

If you answer yes to any of the following please reschedule your time with us until you feel better.

Do you have any of the following symptoms?

• FEVER (CHILLS, SWEATS)
• COUGH
• SORE THROAT
• HEADACHE
• SHORTNESS OF BREATH
• MUSCLE ACHES
• SNEEZING
• NASAL CONGESTION OR RUNNY NOSE
• HOARSE VOICE
• DIARRHEA
• UNUSUAL FATIGUE
• LOSS OF SENSE OF SMELL OR TASTE
• RED, PURPLE OR BLUEISH LESIONS ON THE FEET, TOES OR FINGERS

If you answered YES to any of the above, we advise you contact your physician.

1) Have you had close contact with anyone with respiratory illness or a confirmed or suspected case of COVID-19?

2) Have you traveled anywhere in the last 14 days?

3) Have you been in direct contact with anyone who has travelled anywhere in the last 14 day?

If you have answered yes to the previous 3 questions, we would appreciate if you get tested or self quarantine for 14 days for everyones’ safety.